Feedback Link collects customer testimonials and reviews while filtering feedback based on sentiment. It prevents public complaints by routing unhappy customers to a private form and directing promoters to public platforms like Google, Trustpilot, and Facebook. This tool is built for small business owners and freelancers who need to build social proof without risking public negative reviews. It is worth considering for its ability to automate the review-gathering process and protect your online reputation.
Feedback Link is a customer feedback and social proof tool designed to convert happy customers into promoters via reviews and survey the dissatisfied. While the domain is well-established (7 years), the product exhibits significant operational and legal red flags, including a lack of security certifications, an incomplete privacy policy, and stagnant social presence. There is a critical lack of transparency regarding data handling and engineering activity.
Cons
·No accessible changelog or blog updates found, indicating a potential freeze in development.
·SaaS maturity is rated as 'Caution' due to the absence of an SLA, breach notification timeline, and security attestations.
·No CDN detected and no security.txt file present.
·Privacy policy fails to specify data retention periods, user rights (access/deletion), or subprocessors.
·Data portability is not guaranteed; the documentation page (docs.feedback.link) is inaccessible (404).
Pros
·Team showed responsiveness on Reddit, addressing a complaint thread within the last 60 days.
·Domain is stable and long-lived (created 2018, expires 2027).
Feedback Link is a customer feedback and social proof tool designed to convert happy customers into promoters via reviews and survey the dissatisfied. While the domain is well-established (7 years), the product exhibits significant operational and legal red flags, including a lack of security certifications, an incomplete privacy policy, and stagnant social presence. There is a critical lack of transparency regarding data handling and engineering activity.
What does Feedback Link cost?+
Feedback Link has a free plan and lifetime deals from $69 and recurring plans from $329/monthly, $69/monthly, $19/monthly. See the pricing section above for full details.
Is Feedback Link legit?+
Feedback Link has been online for 7 years. Founded by Pieter van Heerden. Based in IS. Check the risk score and signal breakdown above for a detailed assessment.
What integrations does Feedback Link support?+
Feedback Link integrates with AppSumo, Facebook, Google Reviews, Twitter, Trustpilot, Capterra. These integrations help connect Feedback Link with your existing workflow.
Last analyzed: April 7, 2026
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