Bit Assist
Bit Assist is a WordPress multi-channel chat button plugin that consolidates various messaging apps into a single entry point for visitors. It solves the problem of cluttered site interfaces by allowing customers to choose their preferred communication app from one unified menu. This tool is designed for WordPress site owners who want to increase conversion rates by offering instant support via WhatsApp, Messenger, or other chat platforms.
Bit Assist Risk Assessment
HealthyBit Assist is a WordPress plugin designed to consolidate multiple chat channels (WhatsApp, Messenger, etc.) into a single entry point to improve conversion rates. While the company claims a large team, there is a critical lack of transparency regarding security, engineering activity, and operational maturity, making it a high-risk purchase for those requiring enterprise-grade reliability.
- ·No detectable changelog or update history found, suggesting potential stagnation in development.
- ·SaaS maturity is rated as 'Caution' due to the lack of an SLA, breach notification timeline, and security attestations.
- ·Revenue is not verified by payment providers.
- ·Social media presence is largely inactive, with the Facebook page showing no posts in the last 90 days.
- ·Complete absence of SOC 2, ISO 27001, or any disclosed encryption standards (at rest or in transit).
- ·Claims a substantial team of approximately 60 members, including specialized Zoho developers and software engineers.
- ·Established presence across multiple social platforms (Twitter, YouTube, Facebook).
- ·Infrastructure is stable with Cloudflare providing CDN and bot protection.
Bit Assist Pricing Plans
Bit Assist at a Glance
Bit Assist Integrations
Alternatives to Bit Assist
Support Genix
Support Genix is a help desk and ticketing system designed for WordPress ecosystem users and digital product sellers. It combines a ticket management system with an AI-powered knowledge base and deep integrations for WooCommerce, Envato, and Tutor LMS. The tool is built for businesses that need to link support tickets directly to license validation and purchase data without paying per-agent monthly fees.
